Address-true routing
Licensing authority and rabies county are resolved from the physical address using your GIS address points, never from ZIP alone. When they differ, everyone sees both.

CivicPaw connects rabies vaccinations to the right local pet license. Clinics record once, residents get a link, and staff can see what needs attention.
Vaccination, licensing, and enforcement happen in different places. When records arrive late or on paper, it's harder for owners to know what comes next and for staff to see what's missing.
Staff re-enter information and follow up on missing reports.
A rabies tag confirms vaccination. A local pet license is a separate step.
Staff have to match payments, tags, and invoices across systems.

Create or upload the rabies certificate.
Text a link or hand over a printed QR code. Owners can license eligible pets in one checkout.
Verify rabies proof, collect fees, and route exceptions for review.
Look up tags and reconcile payments.
Five workspaces share one record of every pet, certificate, license, tag and payment, with the permissions and audit trail a public agency needs.
Licensing authority and rabies county are resolved from the physical address using your GIS address points, never from ZIP alone. When they differ, everyone sees both.
Manual, PDF or batch upload, with duplicate detection, fixable rows, receipts, and corrections that keep the original.
Finders message the owner through the tag number. Owner contact details are never shown publicly.
County revenue and vendor charges are kept in separate ledgers. Vendor invoices are reconciled against recorded activity, differences are flagged before approval, and contract caps never rise automatically.
Search by license tag, rabies tag, microchip, pet, owner, address or phone, built for a phone in the field. Every search is logged.
Keep your existing numbering. Track stock at the county, clinics and resellers. Assign, replace, void and ship with a full history.
Fix intake first, without replacing anything.
Run the whole program in one place.
Review how CivicPaw handles records, delivery, privacy, and access.
Keep vaccination records in the licensing workflow. No advertising, resale, or marketing use.
Requirement: N.C. G.S. 130A-189
Show when a record was sent, when the destination acknowledged it, and when follow-up is needed.
Requirement: N.C. G.S. 66-325
Limit staff access by role and keep owner contact details off public pages.
Requirement: N.C. G.S. 75-65 · 132-1.10
Residents can apply online or in person at participating locations.
Requirement: ADA Title II · WCAG 2.1 AA
References are the requirements that inform the design. They are not certifications.
We configure CivicPaw around your local rules, fees, and forms. Your team reviews and approves the setup before launch.
Pricing depends on program size and rollout scope.
Review local rules, fees, tag numbering, and how clinics submit records. Identify the systems you want to keep.
Use approved forms, verify migrated record totals, and measure results against an agreed baseline.
Move into full administration with monthly reporting, payment reconciliation, and a documented plan for returning your data.
No. You can run CivicPaw alongside it: clinics submit through CivicPaw, owners are routed to your process, and verified exports feed your system, which stays the official record. You can move to full digital administration later.
Not by default. CivicPaw won't charge residents an online fee unless your attorney confirms your agency has the legal authority and your approved fee schedule includes it.
Your agency does. We never sell or market with resident or rabies data. You can export your data at any time, and we return or securely dispose of it at the end of the contract.
Three ways: a short web form, a PDF upload, or a batch file exported from practice software. Clinics see which rows need fixing, get a dated receipt, and can correct a certificate without losing the original.
Phone, counter and mailed applications go into the same queue with their source recorded, and notices fall back to paper letters when there's no email on file.
Yes. Request a demo and we'll walk you through the software on a call: one fictional pet from the vet clinic to an issued license, then the animal control and finance views.
Tell us a little about your agency. We'll reply within one business day to set up a walkthrough.